Table of Contents

Section 1. Isha Foundation terms and conditions

Section 4. Payment

Section 5. The event

Section 6. Conditions of attending the event

Section 7. Refunds and cancellation

Section 8. Resale

Section 9. Warranties and indemnities

Section 10. Limitation of liability

Section 11. Program

Section 12. Disclaimer

Section 13. Your information

Section 14. General

Isha Foundation Terms and Conditions

Last updated: 24 July 2025

1. Isha Foundation terms and conditions

1.1 What these Terms cover

These are the terms and conditions (“Terms”) on which Isha Foundation (a charitable company limited by guarantee registered in England and Wales with registered company number 7259502 and charity number 1152417) (“we”, “us” or “our”) supplies a ticket to you when you place an order on the Isha Foundation website www.isha.sadhguru.org (“Site”) for a ticket (“ticket”) to the “Soak in Ecstasy of Enlightenment with Sadhguru” event to take place on 22 November in London (“event”).
These Terms also cover the purchase of the online course known as the “7-step Inner Engineering Online program” (the “Program”), which can be purchased as a package with a ticket to the event. Please see clause 11 below for further information on your rights in relation to the Program, which differ from your rights in relation to ticket purchases. Together, tickets for the event (which shall include the event itself) and the Program are referred to in these Terms as “Products”.
In these Terms:
1. “Event Partner” means promoters, venues, producers, artists/performers, agents, teams, and other persons involved in the organisation of events.
2. “Order” means the placement of an order for tickets and (where relevant) the Program on the Site.

1.2 Why you should read these Terms

Please read these Terms carefully before you submit your Order to us. These terms tell you who we are, how we will provide your ticket(s) to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you do not agree to these Terms, please do not submit any Orders to us.

1.3 Consumer rights

Nothing in these Terms affects your statutory rights as a consumer. In the event that any provision of these Terms is invalid or void because of consumer (or other applicable) laws, these Terms shall be read as if the relevant provision(s) are deleted and the remainder of the Terms shall remain in full force and effect.

2. Contact

2.1 How you can contact Us

To contact Us, please reach out via the Support Portal or call us on + 44 7464 778445 (standard network rates apply).

2.2 How we will contact you

If we need to contact you, we will do so by telephone or in writing to you at the email address you provided to us in your Order.

3. Our contract with you

3.1 How we accept your Order

Our acceptance of your Order will take place when we email you to accept it (at our absolute discretion), at which point (and not before) a legally binding contract will come into existence between you and us. Your ticket will be sent to you by email in advance of the event. The contract between us expires immediately after the event but clauses 10 to 13 (inclusive) and clause 14 shall continue in full force and effect indefinitely where your Order includes the Program.

3.2 What to do if you do not receive confirmation of your Order

If you do not receive confirmation of your Order or your ticket, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to contact us so that we can address the issue. We will not be responsible for any costs or losses you incur if you assume that an Order has been accepted without having received confirmation by email.

3.3 Age limitation

All Orders must be placed by someone of at least 18 years of age and tickets must either be purchased:

for yourself, if you are at least 18 years old; or
for a child, provided that the child must be at least 15 years of age at the time of the event. If you are purchasing a ticket for a child aged between 15 and 18 years, you must also purchase a ticket for yourself.

We reserve the right to refuse or cancel any Orders which do not meet these requirements. In no circumstances shall anyone who has not yet reached 15 years of age by the time of the event, or anyone who is between 15 and 18 years of age who is not accompanied by an adult, be granted access to the event.

3.4 Capacity to contract

To place an Order, you must be able to enter into legally binding contracts.

3.5 Correct information

We will not accept your Order unless you have provided the information requested in the booking process and such information is complete and accurate. If you do not have access to the email address you provide in the booking process, or the email does not arrive (for any reason outside of our control), we accept no liability and shall not be required to provide you with a refund for your not obtaining your ticket. You can, however, get in touch with us as set out in clause 2.1 and we will use reasonable endeavours to provide your ticket.

3.6 Event capacity

We reserve the right not to accept your Order if the capacity for the event (determined at our absolute discretion) has been or will immediately following your Order be exceeded.

3.7 Cancellation

We reserve the right to cancel your Order and end the contract between you and us if the conditions of these Terms have not been met, including but not limited to if it becomes apparent that you (or the person who will attend the event) do not satisfy the minimum age criteria in clauses 3.3 and 6.3 or if you have provided incorrect information under clause 3.5. Where your Order included the Program, we may cancel this contract only in respect of the event and clauses 10 to 13 (inclusive) and clause 14 shall continue in full force and effect indefinitely.

4. Payment

4.1 Payment of the ticket price

We will only accept your Order if you have paid the ticket price (and, if your Order included the Program, the Program price) by credit or debit card as set out in the booking process.

4.2 Processing the payment

We will only confirm Orders where we have received payment of the price. If your payment is recalled by the associated bank or payment provider, we reserve the right to cancel any Order for which a confirmation has been sent. We accept no liability for any costs or expenses you may have incurred in such circumstances.

4.3 Donation

You have had the option to make a donation in addition to the ticket price. Our acceptance of your Order is in no way conditional on your payment of the donation. If you chose to make a donation, you will have been asked to complete a Gift Aid declaration, which you must have completed honestly and accurately considering, in particular, the requirements to have paid sufficient UK tax to cover the Gift Aid which will be claimed.

5. The event

5.1 Pictures only illustrative

The images of the Products on our website are for illustrative purposes only and do not reflect the venue of the event or the content of the Products. The Products may vary from those images.

5.2 Our right to make changes

We may make reasonable changes to the Products at our discretion, and any changes to the Products to reflect changes in relevant laws and regulatory requirements. Please see clause 7 for your rights if the event is materially altered.

5.3 Where to find the price for the Products

The price of the Products will be the price indicated on the order pages when you placed your Order. There are categories of tickets with different prices set out in the booking process.

5.4 Seating

All seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for the event. We may change the layout and specific seat locations at the event without notice.

5.5 Timings and description of event

All timings in relation to the event are given by way of indication only and are subject to change. We make every effort to describe the content of the event accurately but reserve the right to make changes, including to the personnel who will attend or host the event, at our discretion.

5.6 Timely admission

If you arrive later than the stated start time of the event, we reserve the right to delay your admission until a suitable time to be determined at our discretion.

5.7 Confidentiality

The content of the event is confidential and you agree not to disclose or disseminate any of the content of the event for any purpose. This clause 5.7 shall not apply to the extent that any information is already in the public domain (except in breach of this clause 5.7) or to the extent that disclosure or dissemination is required by law.

5.8 Reliance

You accept that the content of the Products does not constitute medical advice and you must consult a medical professional before implementing any learnings from the Products. I understand that any statements, stories, or testimonials presented before or during the event or in the Program do not constitute a warranty, guarantee, or prediction regarding my experience during or after the event or in the Program. Further, I understand that there is no warranty, guarantee, or prediction that I will experience any particular state of awareness or consciousness, or any particular outcome, during or after the event or from the Program.

6. Conditions of attending the event

6.1 No photography or recording

You are expressly prohibited from photographing or recording, by video or audio, any part of the event for any purpose whatsoever. Any material obtained through such measures would be deemed to be a violation of our intellectual property rights and you shall, on our request, promptly permanently delete any material recorded in contravention of this clause 6.1.

6.2 Consent to be photographed, etc.

By attending the event, you consent to being photographed, filmed and/or recorded (by any means, and whether visually or audibly) and for us to use said material for any purpose at any time and by any means throughout the world free of charge, unless you object to such use by contacting us in advance of the event.

6.3 Minimum age

Whilst we will make every effort to ensure no Orders are accepted in contravention of the minimum age requirements set out in clause 3.3, we cannot verify the age of every individual who makes an Order. We reserve the right to refuse entry to the event to anyone who is:

under 15; or
aged between 15 and 18 years who is not accompanied by an adult.

6.4 Social media

You shall not make, and hereby warrant and represent that you have not made, any offensive or derogatory posts on social media about the event, the Program, us or any attendees at the event (including, but not limited to, participants, volunteers and staff).

6.5 The Program

You must have completed the Program in order to attend the event.

6.6 Refusal of entry

We may refuse you entry to (or eject you from) the event if:

you do not present a valid ticket on entry;
you do not present a valid identification document when asked to;
you do not meet the minimum age requirements set out in clause 6.3;
you are not the individual whose details were provided in placing your Order (except in the circumstances set out in clause 3.3.2);
you breach any of these Terms;
we adjudge that you are under the influence of drugs or alcohol (at our discretion);
you do not behave in such a way as to create a safe, supportive, learning environment while at the event;
you smoke, drink alcohol or consume any hallucinogenic or illegal drug at the event;
you engage in disruptive speech or behaviour or otherwise interfere with the event or other individuals’ participation in the event;
you fail to comply with all applicable laws;
you engage in any form of harassing, offensive, discriminatory or threatening speech or behaviour, including relating to race, gender, sexual orientation, religion or disability;
you behave in a threatening or abusive way towards anyone associated with the event, including staff, volunteers and other attendees;
we consider it necessary to ensure the safety of others or to prevent other damage, nuisance or injury;
we consider it necessary to enable us to comply with our legal and regulatory obligations;
you leave the event without first obtaining permission to re-enter;
you refuse to undergo a security search of your person or belongings; or
you bring with you any items that we consider (at our discretion) present a threat to the health and safety of anyone associated with the event, or which otherwise may disturb the successful passing of the event.

If you witness any of the above circumstances, please promptly contact an event volunteer.

7. Refunds and cancellation

7.1 No refunds

We will not refund the price of your Order unless:

The event is cancelled (subject to clauses 7.1.3 and 7.2) or materially altered (subject to clause 7.3).
We have made a mistake in the pricing of your ticket. If we discover an error in the price of your ticket, or the amount you have been charged, then we will inform you as soon as possible and give you the option of confirming your Order at the correct price (in which case, we will credit or debit you as applicable) or cancelling your order (in which case, you will receive a full refund). If we are unable to contact you, we will treat the Order as cancelled and will issue you with a full refund (and we accept no further liability).
Without prejudice to clause 11.1, you cancel your Order by contacting us via the Support Portal, in which case the amount of your refund will be determined by the amount of time left before the event at the time of cancellation:
1. 14 days or more (inclusive) before the date and time of the event: 90% of the ticket price will be refunded. 10% is deducted for the Program Processing fee.
2. between 7 and 13 days (inclusive) before the date and time of the event: 50% of the ticket price will be refunded; and
3. within 7 days of the date and time of the event: no refund.
4. If you have enrolled in the package option, which includes the 7-step Inner Engineering Online program, please note that the Inner Engineering fee is non-refundable. You will continue to have access to the 7-step Inner Engineering Online program even after cancellation.

For the avoidance of doubt, you will not be entitled to a refund if you are ejected from the event in the circumstances listed in clause 6.4.

7.2 Cancellation by us

We may cancel the event at our discretion. If we cancel the event and do not reschedule it to a date which is within six months of the scheduled date of the event, you will receive a full refund. If we cancel the event and reschedule it to a date within six months of the scheduled date of the event, we will contact you by email and offer you the opportunity to request a refund by a certain date. If you request a refund under such circumstances by the deadline we have stipulated, we will pay you a full refund. If you do not request a refund by the date we have stipulated (which may include simply not replying to our email), you will be deemed to have accepted the rescheduled date, your original ticket will remain valid and you will only be entitled to a refund as set out in clause 7.1.3.

7.3 Material alterations

For the purposes of these Terms, a “material alteration” is a change (other than a rescheduling) which, in our reasonable opinion, makes the event materially different to the event that purchasers of tickets, taken generally, could reasonably expect, without prejudice to clause 5. If the event is materially altered, we will contact you by email and offer you the opportunity to request a refund by a certain date. If you request a refund under such circumstances by the deadline we have stipulated, we will pay you a full refund. If you do not request a refund by the date we have stipulated (which may include simply not replying to our email), you will be deemed to have accepted the event as altered, your original ticket will remain valid and you will only be entitled to a refund as set out in clause 7.1.3.

7.4 No refund of donations

If you chose to make a donation when paying the price of your ticket, the donation shall not be refunded under any circumstances.

7.5 Payment of refunds

Refunds will be made using the same means of payment as you used for the Order. We usually aim to make refunds within three to four weeks but make no guarantee as to the timeliness of the refund.

7.6 Cancellation by you

Once you have made an Order, you cannot cancel it, subject to clause 7.1.

7.7 Packages

This clause 7 is subject to clause 11 where your Order includes the Program.

8. Resale

No resale. You may not resell or otherwise pass on (including but not limited to, by way of promotion, hospitality or lottery) your ticket to any third party under any circumstances.

9. Warranties and indemnities

9.1

You warrant and represent that:

the information you provide to us in the booking process and thereafter is true, accurate and complete, and that you will not use any false information, including contact information;
you are at least 18 years of age and can enter into legally binding contracts for the purchase of tickets; and
you are fit to attend and participate in the event and all activities that occur at the event and that you have taken all steps necessary, including (where relevant) obtaining professional advice, to ensure your safe participation in the event.

9.2

You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents, including (but not limited to) Sadhguru (the “Indemnified Parties“) against any losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered by any Indemnified Parties arising out of or in connection with your breach of these Terms or any other applicable terms and conditions, breach of any applicable laws or regulations, or breach of any third party rights.

10. Limitation of liability

10.1

in circumstances where there is no breach of contract or a legal duty of care owed by us (or our subsidiaries or an Event Partner);
in circumstances where such loss or damage is not directly as a result of any such breach by us (or our subsidiaries or an Event Partner) (save for death or personal injury resulting from our or our subsidiaries’ negligence); or
to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of these Terms and/or any other applicable terms and conditions and/or any applicable laws or regulations.

10.2

To the maximum extent permitted by law, we (including our subsidiaries and each of our respective officers, directors, employees, agents, subcontractors and volunteers, including (but not limited to) Sadhguru) and our Event Partners shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the Site and/or your Order under these Terms. In particular, please note that:

personal arrangements and expenditure, including travel, accommodation, hospitality and other costs and expenses incurred by you relating to the event which have been arranged by you are at your own risk, and neither we nor our subsidiaries nor the Event Partners shall be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of the event for which you have purchased tickets under these terms;
neither we nor our subsidiaries nor the Event Partners shall be responsible or liable to you for any loss of enjoyment or amenity, including where the event has been cancelled, rescheduled or altered; and
neither we nor our subsidiaries nor the Event Partners shall be responsible or liable to you (and you will not be entitled to any refund) if admission to the venue or event is refused or revoked at any time as a result of your breach of any these Terms (or those of our Event Partners).

10.3

Unless otherwise stated in this clause 10, our, our subsidiaries’ and the Event Partners’ liability to you in connection with the Products (including, but not limited to, for any cancellation, rescheduling or alteration of the event) shall be limited to the price paid by you for the Products.

10.4

We will not be liable to you for failure to perform any of our obligations under these Terms to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). This clause does not affect the terms of any clauses specifically providing for a right of refund.

10.5

Nothing in these Terms seeks to exclude or limit our, our subsidiaries’ or the Event Partners’ liability for death or personal injury caused by our, our subsidiaries’ or the Event Partners’ negligence, fraud or other type of liability which cannot by law be excluded or limited.

11. Program

11.1 No refunds

Once your order for the Program has been accepted by us in accordance with clause 3.1, you shall not be entitled for a refund unless you cannot access the Program materials because of our fault. Where your Order includes a ticket and the Program and you are entitled to a refund of the ticket price in accordance with clause 7, you shall not be entitled to a refund of the Program price unless you cannot access the Program materials because of our fault. For the avoidance of doubt, it is immaterial for the purpose of this clause 11.1 whether you have actually accessed the Program materials.

11.2 Licence

Our sharing the Program materials with you constitutes a non-exclusive, irrevocable licence to use the Program materials exclusively for non-commercial purposes with no right to sub-licence or assign your rights to the Program materials. You shall not share the Program materials with any third party by any means. You shall not amend or edit the Program materials and, if you do so, you hereby assign all intellectual property rights in any amended or edited Program materials to us for nil consideration. If you commercialise the Program materials, you hereby agree to indemnify us for all revenue and income you receive as a result of that commercialisation.

11.3 Conflict

If there is a conflict between this clause 11 and any other provision of these Terms, this clause 11 shall prevail.

12. Disclaimer

12.1 Activities

The event may include physical and mental activities which carry with them risks that we cannot entirely eliminate. These include the risk of personal injury (including physical and mental harm).

12.2 Rules of participation and safeguarding

We are committed to proactively safeguarding and promoting the welfare of our participants, staff and volunteers, and to taking reasonable steps to ensure that anyone who comes into contact with us, and our event and/or Program does not, as a result, come to any harm. We believe that everyone we come into contact with, regardless of age, religion, gender identity, disability, sexual orientation, or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, and exploitation. We will not tolerate abuse and exploitation by or towards our staff and volunteers.

You must:

act responsibly and sensibly at all times;
not engage in any harassing, offensive, discriminatory or threatening speech or behaviour;
not behave in a threatening or abusive way towards anyone associated with the event, including staff, volunteers and other attendees; not participate if you are pregnant or under the influence of alcohol or non-prescription drugs; and
follow any safety warnings or instructions displayed or given to you at the event.

12.3 Assumption of risk

You hereby accept that you attend and participate in the event entirely at your own risk (except to the extent that we are negligent or breach any other duty).

12.4 Property and belongings

In the absence of any negligence or other breach of duty by us, we are not responsible for any theft, damage, destruction or loss of your property or belongings while attending the event.

13. Your information

13.1 Privacy policy

Please refer to our Privacy Policy for further information about how we use and protect your personal data.

13.2 Cookies

Please refer to our Cookie Notice for further information about how we deal with cookies.

14. General

14.1 Conflict

If there is a conflict between these Terms and any other agreement between us, including the terms of usage of the Site, these Terms shall prevail.

14.2 Entire agreement

These Terms constitute the entire agreement between us and you regarding your Order and supersedes and extinguishes all previous and contemporaneous agreements, promises, assurances, and understandings between us and you, whether written or oral, relating to its subject matter. You accept and agree that you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms.

14.3 Assignment, sub-contracting etc.

These Terms are personal between us and you and you shall not assign, novate or sub-contract your rights under these Terms. We may assign, novate or sub-contract our rights and obligations under these Terms at our discretion and without your consent.

14.4 Waiver

A waiver of any right or remedy under these Terms or by law is only effective if given in writing and shall not be deemed to be a waiver of any subsequent right or remedy.
A failure or delay by a party to exercise any right or remedy provided under these Terms or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under these Terms or by law shall prevent or restrict the further exercise of that or any other right or remedy.

14.5 Severance

If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms.

14.6 Third parties

Except where expressly stated otherwise, these Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

14.7 Governing law

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

14.8 Jurisdiction

We and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation.